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We’re Hiring: Part-Time Venue Supervisor
Location: The Joan Sutherland Performing Arts Centre
Employment Type: Part-Time
Reporting to and supporting the Event Manager within PP&VA the Venue Supervisor is a leadership role across the Front of House team with a focus on Coordinating and Managing Events at The Joan. Supporting the Event Manager and team to ensure that all activities, events, functions, and performances run smoothly.
With a strong sense of providing, modelling and leading exceptional customer service, along with a keen eye for venue aesthetics and amenity, this role requires a professional and friendly approach to team leadership as well as a practical, solutions-based work ethic.
Key Responsibilities
- Works as part of the Front of House team as an Event Supervisor, within Box Office as a ticket seller, and to assist in set up and set down of events as required
- Assisting in all aspects of the Venue and Event Coordination
- Acting as an event coordinator to run shows and events
- Assisting the venue in a customer service capacity as required through Box Office, Conservatorium and Studio Q
- Overseeing cash handling
- Ensuring that EEO, WH&S, RSA, child protection, LPA and all applicable legal requirements and industry benchmarks are adhered to through practices at the Centre
What You’ll Bring
- Demonstrated employment experience in a similar position – performing arts / events / tourism & hospitality.
- Demonstrated experience in the processes involved in carrying out diverse events from end to end
- Demonstrated commitment to continuous improvement of current systems and practices to ensure quality services are delivered to clients
- Ability to work under pressure, to deal calmly with a wide range of people with tact, discretion and care
- Ability to set up events including lifting tables and chairs
- Demonstrated precision, ability to multitask, maintain confidentiality, problem solve, work with accuracy and ability to work independently
- Current Working with Children Check or willing to obtain before employment commences
- Current RSA or willing to obtain before employment commences
- Current First Aid Certificate or willing to obtain before employment commences
- Current Drivers licence
Desirable:
- Demonstrated high level customer service and interpersonal skills
- Demonstrated administrative and time management skills in a busy multifunctional event environment
- Relevant tertiary qualifications
- General ICT competency and facility in Microsoft Office programs and ability to learn industry specific software as required
- Experience with working with and within a Front of House team
- Food Handling Certificate or willing to obtain before employment commences
If you are dependable, adaptable and excited to contribute to a vibrant arts and cultural hub in Western Sydney, we encourage you to apply.
Visit our website for more information and to submit your application: thejoan.com.au/were-hiring-part-time-venue-supervisor
Be part of the team that brings exceptional performances and events to life at The Joan.
To apply, send your resume to Neige Manwaring, Event Manager:
or neige.manwaring@ppandva.com.au
Applications close Friday March 6 at 5:00PM.