We’re Hiring: Casual Front-of-House Staff

We’re Hiring: Casual Front-of-House Staff

Location: The Joan Sutherland Performing Arts Centre
Employment Type: Casual

The Joan is expanding its pool of enthusiastic and customer-focused Front-of-House (FoH) staff.

Our FoH team plays a vital role in delivering exceptional experiences for our patrons. As the first point of contact for audiences attending performances, events and functions, you will help create a welcoming, safe and memorable environment for our community.

If you love working with people, thrive in fast-paced environments, and have a passion for the arts and live performance, we would love to hear from you.

Key Responsibilities

• Welcome patrons and provide outstanding customer service
• Assist with ticket scanning and ushering duties
• Support patrons with seating and venue enquiries
• Operate bar facilities and handle point-of-sale transactions
• Ensure responsible service of alcohol in line with RSA requirements
• Maintain cleanliness and presentation of foyer and bar areas
• Monitor audience behaviour to ensure a safe and enjoyable environment
• Respond appropriately to incidents and emergencies, including providing First Aid where required
• Work collaboratively with colleagues and venue staff to deliver seamless event operations

What You’ll Bring

• A genuine passion for customer service and live events
• Excellent communication and interpersonal skills
• Confidence working both independently and as part of a team
• The ability to remain calm and professional in busy environments
• Flexibility to work evenings, weekends and public holidays

Essential Requirements:

• Current RSA (Responsible Service of Alcohol)
• Current First Aid Certificate
• Current NSW Working With Children Check
• Proven experience in a similar role
• Previous bar and/or hospitality experience (preferred)

Applicants must hold a current RSA, First Aid Certificate and NSW Working With Children Check, along with previous bar or hospitality experience and/or demonstrated experience in a similar customer-facing role.

If you are enthusiastic, reliable and passionate about contributing to the vibrant arts community in Penrith, we encourage you to apply.

Visit our website for more information and to submit your application:
thejoan.com.au/were-hiring-casual-front-of-house-staff

Join us and be part of creating exceptional live performance experiences at The Joan.

To apply, send your resume to Neige Manwaring, Event Manager: 

EMAIL HERE
or neige.manwaring@ppandva.com.au

Applications close Friday March 6 at 5:00PM.