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At present there is ongoing Council building work surrounding The Joan and we want to ensure the safety and comfort of our patrons as our highest priority. For this reason The Joan and Council have taken measures to ensure the safest access to the venue.

The Joan’s main access point is currently through the western end automatic doors. These are the doors closest to the Penrith City Council car park, at the Concert Hall end of The Joan.

The eastern end automatic doors, closest to the Westfield car park, at the Box Office end of The Joan, are currently NOT in operation.

Please be sure to allow extra time to get into the building, and feel free to call us on 4723 7600 if you are uncertain about the best access for you.

We apologise for any inconvenience.


Our March Morning Melodies Concert – The Great Rock’n’Roll Songbook (Fallon, Rebecca Hayes & Bob Howe) will attract a crowd of over 300 patrons on Wednesday 23 March, with a morning tea from 10am and the concert starting at 11am.

We will have a special, additional access point in operation for this event for patrons arriving via Westfield, either from the car park or the shopping centre. The Joan’s Borland Foyer doors facing High Street will be open.

To reach the Borland Foyer High Street doors from Westfield, patrons need to take the path out of Westfield toward High Street (with the car park to your left and The Joan to your right as you face High Street), turning right at High Street and continuing past The Joan’s large brown loading dock entrance gates.

The path curves naturally around the edge of the building, with a short offshoot to the right taking patrons all the way to the doors, and a smooth surface for easy walking, wheelchair or walking aid access.

Please keep an eye out for staff and signage, and be sure to allow extra time to get into the building.

Download visual directions here