Information For Childcare Centres
You can reserve your booking now and pay for the tickets ahead of the performance. Your booking will be confirmed via a tax invoice emailed to your school.
Payment and final numbers are due six (6) weeks prior to the event you are attending. You can find your payment due date on your invoice. Bookings cannot be held if your payment is later than the due date.
Bookings made within six weeks of the performance will need to be paid in full within one week of confirmation. There are no refunds or changes to numbers or dates on these bookings.
Payment can be made by:
Ring the Box Office on 02 4723 7600 to pay by card
Electronic Funds Transfer (EFT)
Details are provided on the tax invoice
If you have any questions regarding your booking please contact the Box Office on 02 4723 7600 or email us.
The Joan is committed to providing equal access for all students. Please email or call the Box Office on 02 4723 7600 prior to your excursion to notify staff of your seating requirements.
Thanks to our sponsor, Celestino, we are able to offer schools subsidised tickets to performances. Details and procedures will be released in early 2020.
It’s an excellent idea to arrive at least 30 minutes prior to the start time of the performance. Seating for school performances are often not ticketed (unless specified). Our Front of House staff will ask your school to enter the theatre as a group and will direct you to your seats.
Latecomers may be excluded or may not be admitted until there is a suitable break in the performance. If you’re running late please call the Box Office on 02 4723 7600.
The current Risk Assessment is available for download here.
Information about parking is available here.