You can find us at 597 High Street, close to the Penrith City Council building and Westfield.
We’re a short walk through Westfield from Penrith train station, and if you’re coming by car we’re just off Mulgoa Road, past the roundabout on High Street. There are several parking options nearby.
Our Box Office is on the ground floor, at the Westfield end, near the bar and the lift.
City Rail trains and Blue Mountains services arrive at and depart from Penrith Station. Timetables are available from the City Rail website. The Joan Sutherland Performing Arts Centre is a short five minute walk from Penrith Station via Penrith Plaza.
Traveling from Sydney and the Blue Mountains, take the Mulgoa Road exit from the M4. Continue along Mulgoa Road and turn into High Street.
Travel time from Sydney CBD can vary. The M4 can become quite congested with commuter traffic on Friday evenings so it is a good idea to allow extra travel time.
Generally, the trip by car takes an hour from the CBD. Travelling from the Blue Mountains is fairly straight forward (though extra time should be given for Sunday afternoon travel).
The following off-street parking is available:
Penrith City Council has also put together this handy little PDF map with all the nearby parking on it.
It’s good to have an idea of where you’d like to sit. Download seating plans for our theatres here.
The Box Office is open from 9am – 4.30pm Monday – Friday.
Centre Opening Hours
during school terms:
9am–9pm Monday to Friday
9am–3pm on some Saturdays
one hour before performances
outside school terms:
9am–5pm Monday to Friday
one hour before performances
The Joan is committed to ensuring access for all people. We prefer to engage directly with our patrons with a disability to fully understand your needs and provide you with the best possible service. Companion card bookings are accepted.
For our patrons with a disability our theatres are equipped with:
Storage for prams and strollers
For all Kids & Families performances in the Q Theatre, you can store prams and strollers in the holding room. Other performances in the Concert Hall, please store them via the side stage.
Tickets for children
Children aged under two years do not require a ticket, providing they can sit on a parent or carer’s lap.
Baby change facilities are located on level one.
We love our audiences young and old(er).
We’ve listened and from 2019 we are re-introducing concession prices for all Seniors Card holders, and we’ve set special seniors matinee prices on six of our season performances.
So, in 2019 concession pricing is available for any type of pensioners, Australian Government Health Care Card and Seniors Card holders as well as full time tertiary, TAFE and school students.
All performances also have an under 30s price.
Western Sydney University Students are eligible to $15 tickets in The Joan’s subscription season on presentation of a valid student ID.
Selected performances have family ticket packages available.
Subscription packs offer 10%, 12% and 15% discounts for 4, 6 and 8 pack selections respectively.
In some cases a student discount price is also offered, including exclusive discounts for Penrith Conservatorium students.
Check individual show listings for details.